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Phone:
215-321-5444 Fax;
215-321-0569 Email:
info@A2Resources.com
Helped growing manufacturer of
film coatings set up a new credit department.
Services included writing a credit policy and procedures manual,
selecting and implementing collection software, streamlining the problem
resolution process, staff training, creating management reports and the
provision of credit management oversight on an ongoing basis. Audited major furniture
manufacturer's credit operations, revealing opportunities for system
improvements including process automation.
Initial engagement resulted in the installation of recommended
collection software with positive
results. A follow-up project two years
later outlined a complete reorganization of this growing credit department as
well as collection software utilization opportunities which resulted in an eleven day reduction in DSO
during the ensuing six months. Worked with national elevator company on a number of issues which included developing enhancements to the A/R module of their ERP software, the formulation of collection escalation procedures, the design of a dispute resolution process, and consultations regarding the organization of their decentralized collection function and the integration of outsourcing services with their collection process.
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